Last updated: 7 June 2026
Reverie Bespoke Jewellery respects your privacy and handles personal information with care. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, book a consultation, discuss a bespoke commission or otherwise interact with us.
Who We Are
Reverie Bespoke Jewellery is a Camberwell, Victoria jewellery studio offering lab-grown diamond jewellery, natural coloured gemstones, bespoke jewellery, repairs, redesign, resetting and private gemstone consultation.
Information We May Collect
We may collect information such as your name, phone number, email address, WeChat details, appointment notes, enquiry details, product preferences, gemstone interests, ring size, design preferences, budget range, repair or redesign notes, order details, payment status, billing or delivery information, and messages you send through forms, email, phone or WeChat.
When you use our website, we may also collect limited technical information such as browser, device, IP address, cookie and website analytics information to understand website performance, enquiry sources and security activity.
How We Use Personal Information
We use personal information to respond to enquiries, arrange consultations, prepare gemstone or design advice, manage bespoke commissions, repairs and redesigns, provide quotes or order updates, arrange pickup or delivery, maintain business records, improve our website and client experience, meet legal and accounting obligations, and protect our website and business from misuse or fraud.
Disclosure Of Information
We do not sell personal information. We may share information where reasonably necessary with trusted service providers and professional advisers, including website hosting, email, security, backup, analytics, payment, delivery, insurance, repair, bench-jewellery, gemstone, accounting, legal and regulatory service providers.
Payments
We do not intentionally collect or store full payment card details through our website. Where online payment options are offered, card information is handled by payment providers rather than stored by Reverie.
Storage And Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These steps may include SSL, access controls, strong passwords, two-factor authentication, backups, security monitoring and restricted staff access.
No internet transmission or storage system is completely secure. If you believe your information has been affected by a security issue, please contact us promptly.
Access And Correction
You may contact us to request access to, or correction of, personal information we hold about you. We may need to verify your identity before responding.
Cookies And Analytics
Our website may use cookies and analytics tools to understand website performance and enquiry sources. You can adjust cookie settings in your browser.
Contact
For privacy questions, contact Reverie Bespoke Jewellery at 685 Burke Road, Camberwell Victoria 3124, Australia, email info@reveriejewellery.com.au, phone +61468361419, or WeChat ReverieBespoke.