Custom Made Jewellery & Remodelling

At Reverie Jewellery, we strive to create custom made jewellery that expresses your unique individualism. Over the years, we have created numerous bespoke pieces from engagement rings to stunning statement pieces. Whether you are after a new creation or remodelling a treasured heirloom, Reverie Jewellery can custom make your dream design to suit your budget.  

 

We understand that the needs of every client are different and we listen to your ideas to provide you with the best possible options. You can choose to alter our existing designs or draw inspiration from jewellery you have seen online or elsewhere. Together with the team at Reverie Jewellery, we can create a design that is perfect for you.

 

For all custom-made projects a digital sketch of the design will be provided after the initial meeting. Our workshop will commence when approval has been given from the client.

 

 

 

 

Contact us or schedule an appointment

At Reverie Jewellery, we aim to keep our clients in the loop at every stage of the process and you are always welcome to contact us with additional enquiries and considerations.

 

HAVE THE LINK DIRECT TO THE ‘CONTACT US’ PAGE WHERE THE CLIENT CAN EITHER MAKE AN ENQUIRY AND REQUEST FOR A CALL BACK OR CALL/VISIT/EMAIL REVERIE JEWELLERY

 

Professional cleaning and Polishing

After sale services

At Reverie Jewellery, we believe in looking after our jewels so that they can maintain their optimal aesthetic. From cleaning and polishing to restringing of pearls, we offer the utmost quality of work and materials.

 

For this reason, we can offer lifetime annual complimentary services for your Reverie Bespoke Jewellery.

Contact us or schedule an appointment

In any case, it is most preferable if the team at Reverie Jewellery can inspect the jewellery to give you the best options available and an accurate quotation for any after sale services.

Lifetime warranty policy

Our lifetime warranty on Reverie Jewellery is conditional upon the client bringing their jewellery in for annual check-ups to ensure that the gemstones are secured by claws. We reserve the right to cancel the warranty if more than 18 months has passed since the last appointment.

 

Our ready-made jewellery collection comes with a 10-year warranty that covers any defective materials or workmanship.

Please note that our warranty does not extend to everyday wear and tears or change of minds of purchase.

 

For example, the warranty does not cover the following instances:

Damage due to misuse or accidents;

Loss of gemstones due to mistreatment of jewellery (i.e. knocking of jewellery during physical activities);

Items being tampered by someone other than Reverie Jewellery;

Loss of items due to misplacement or negligence;

Overall natural deterioration from daily wear and use.

 

For repairs that are not covered by the warranty, a quotation will be provided and carried out upon the client’s approval.

 

For specific enquires feel free to contact us.

 

Lay-by purchases

At Reverie Jewellery, we believe in building a long-term relationship with our clients which is why we offer a 6-month lay-by payment option.

 

Policy

Goods will not be received by the customer until the full amount has been paid.

 

The entire amount must be paid by the end of the 6-month period unless otherwise agreed between Reverie & the client.

 

If termination is requested the already paid amount may be offered to the client as a credit note.

 

Termination on client’s request will incur a 10% termination charge.

 

 

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